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iconectiv Interview with CBS San Antonio: Wrong Number Texts

In this interview, Chris Drake, SVP, Corporate and Business Development at iconectiv, explains the dangers of answering texts from unknown but innocent looking numbers. Chris emphasizes the importance of not feeling obligated to politely respond, which can leave you vulnerable to being scammed.
May 25, 2023
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Connect (X) Recap: Why reflecting on an age-old fable may do the wireless infrastructure industry some good.

Following Connect (X), hosted by The Wireless Infrastructure Association (WIA), representatives from iconectiv share their thoughts and observations from the show.
May 15, 2023
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Trending Tech: Fraud: Why are UK telcos so vulnerable and can they curb attacks on all of us?

In this podcast, Peter Ford of iconectiv and Teresa Cottam of Omnisperience discuss how Britain’s telcos can curb the crimewave of cyber-enabled fraud.
Apr 20, 2023
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After posing the question about whether the UK is pro-customer or pro-criminal, telecom industry expert Teresa Cottam explores why now is the time for the UK to act

In the second part of iconectiv’s interview with Teresa Cottam, Chief Analyst at Omnisperience, we discuss her newly published white paper, ‘UK Digital Fraud: There’s a gap in the UK digital infrastructure and it’s letting fraud in,’ and explore why she thinks it’s critical for the United Kingdom (UK) to change its current number portability processes now.
Apr 19, 2023
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Provocative paper from Omnisperience questions if UK is pro-customer or pro-criminal; author delves into process overlooked by telecom industry stakeholders, exploited by fraudsters

With fraud costing the British economy £137 billion, this month UK-based analyst house and consultancy Omnisperience issued a new white paper, ‘UK Digital Fraud: There’s a gap in the UK digital infrastructure and it’s letting fraud in.’ iconectiv sat down with the paper’s author Chief Analyst Teresa Cottam to discuss the current fraud issue and why she believes a revamp of how the UK handles number porting is critical for a modern digital economy.
Apr 13, 2023
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Why messaging should be a part of your contact center blueprint

When it comes to engaging with customers, messaging is often where businesses will find success. Globally, 5 billion people (approximately 65% of the world’s population) send and receive SMS messages, while 80% of the North American population use text messaging.
Apr 6, 2023
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Interview with NBC: How to Win Against Schemes During March Madness

NBC Dallas reports on the dangers of sports betting scams as March Madness continues. George Cray, SVP of iconectiv, shares his expert knowledge on fraud and telecom scams. Cray shares that text messaging is the most common medium for scammers to use right now because 97% of texts are opened, most of which are in the first 3 minutes.
Mar 26, 2023