be part of the team

A professionally challenging and rewarding place to work, we believe our employee’s knowledge, skills and experience are our most valued assets. We offer a competitive and comprehensive package that includes competitive base and incentive pay; medical, dental, life insurance; disability programs; Health Savings Account (HSA) and Flexible Spending Accounts (FSA); Savings/401(k), paid time off; education assistance and training. In addition to our full-time positions, we offer internships for students through our Intern University program and internships for professionals returning to the workforce through our affiliation with the Path Forward organization.

Learn more about life at iconectiv.

We are proud to be an EOE Minorities/Females/Protected Veterans/Disabled employer. The company's status is a VEVRAA Federal Contractor. Request Priority Protected Veteran Referrals. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Applicants have rights under Federal Employment Laws (FMLAEEOEPPA)

accommodations for applicants with disabilities

iconectiv is an Equal Employment Opportunity/Affirmative Action Employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online career page due to your disability and need accommodation, you may e-mail us at recruiting@iconectiv.com. Please use "Accommodation Request" as the subject line of your email or call us at +1 732-699-4414.

You can use the same account on both Android and iOS devices. Most free casino apps let you play using the same account on two different platforms, so you'll save time by transferring data from one device to another. www.casinoappsonline.com most free casino apps will allow you to play in the virtual world without any hassle. This is a big plus for both players and developers. This is because you can play in many countries around the world, which means you can try out more games and find the ones you like.

Open Positions

Operations Engineer, Contractor

Hybrid, Bridgewater, NJ
Customer Support
Job ID 2863

**12 month contract**

This Operations Engineer position will be responsible for operational support and customer care with regard to iconectiv messaging products and will be contributing to the completion of all operational tasks under the general direction of the manager. Candidates must be able to handle moderately complex issues independently, have full hands-on experience in messaging related products, have experience working with complex systems, monitoring information systems and product operations and scripting. This role ensures the effective monitoring of the products and responses to hardware, database, software, and network problems.  You will be expected to actively participate on projects from concept, design, development, through launch to market. We are looking for someone that can be a team player and has strong problem-solving, good hands-on technical skills and communication skills.

The Operations Engineer shall also schedule and direct activities to resolve software problems related to products in a timely and accurate fashion: 

  • Work on deployment, maintenance, and support of current and new data center infrastructure including disaster recovery and high availability systems.
  • Experience in complex troubleshooting and resolve critical or escalated technical issues. 
  • Tests, configures, and troubleshoot operational and network issues. 
  • Ability to write simple SQL Queries and has basic maintenance skills with MS SQL and MySQL database systems.
  • Has familiarity using Wireshark and other protocol analyzers for system and network troubleshooting.
  • Participates actively in on-call rotations to support customers, which may include occasional after hours, weekends and national holiday shift work.
  • Take part in the development of processes and creates documentations, troubleshooting guide for new areas of work or knowledge. 
  • Have hands on knowledge of Linux/Unix operating systems.

Requirements:

  • B.E degree in Computer Science, Electronics or Electrical Engineering in technology and or equivalent work experience 
  • High proficiency in SQL (MS SQL/ MySQL / MongoDB.), Python, BASH shell scripting and CRON scheduling
  • 3+ years of working in technical operations, experience is a must
  • Monitoring experience in Nagios, Data Dog, Cloud Watch or similar is desired.
  • Hands-on and demonstratable experience in configuration management skills to automate repetitive tasks
  • Excellent phone and verbal, writing communication skills.  Good communication skills are a must to handle customers, technical and non-technical staff.
  • Excellent work ethics and customer focus
  • Initiative, critical thinking and good follow through are key
  • Experience with reporting, metrics, SLA management, and quality assurance 
  • Any experience with Service Now or Jira or similar ticketing system is a plus
  • US Citizenship required

 

Additional Skills:

  • Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines. 
  • Willingness to work in a 24/7 environments in case the need arises 
  • Familiarity with anti-spam messaging products.
  • Experience with AWS is desired.
  • Elastic search, Kibana and similar big data platforms is a big plus.
  • Fundamental understanding of Internet networking protocols: SMPP, TCP/IP, TLS, DNS, HTTP, SMTP and SOAP protocol is a plus.
  • Ops Automation tools (Jenkins, Ansible, Puppet, Chef, Formations, etc.)
  • Supports the restoration of the application and service operation as quickly as possible to minimize the impact to customer’s business operations. 
  • Responsible for planning and coordinating all activities required to perform, monitor, and report on the incident remediation and Disaster Recovery efforts.

Senior Network Engineer

Hybrid, Bridgewater, NJ
Network Engineering
Job ID 2795

Responsibilities: 

 Provide network engineering and architecture governance.

  • Design, test, and inspect data communications systems.
  • Work with data center staff managing network equipment on behalf of iconectiv to design, implement and test network expansions and changes.
  • Perform network modeling, analysis, and planning.
  • Deploy, install and configure hardware such as switches, routers, load balancers, network monitoring systems and security related products.
  • Develop test plans, implementation plans, and project timelines for various network initiatives.
  • Review and develop MoPs (Method of Procedures) for network change management implementations in lab and production environments.
  • Direct and guide junior members of the team.
  • Write functional requirements/specifications documents.
  • Assess vendor development/test strategies.
  • Perform network troubleshooting to isolate and diagnose common network problems.
  • Perform network maintenance activities - upgrade network hardware, IOS upgrades and network routing configuration implementations and modifications, as required. 
  • Be able to advise and present to senior management technology related issues and trends.
  • Be available to support the needs of the business 24 x 7 via on-call when there is an urgent need or outage that needs to be investigated or addressed.

 

Required Qualifications

 

  • BS or MS in Network Engineering and Administration or related technology field.
  • At least 5 years of IT Network experience.
  • Strong experience in the areas of Network requirements analysis, architecture, engineering, operations and maintenance.
  • Experience with Cisco router, ASA, and switching (Catalyst, Nexus) systems, F5 load balancing and network monitoring tools.
  • Experience in the following areas: WAN, LAN, Switching, and IP addressing, Routing Protocols, Firewalls, IPSec VPN tunnels and network/data security.
  • Experience with SNMP – and NetFlow-based network monitoring and management
  • Experience with infrastructure cabling and premise guideline specifications
  • Experience with various operating systems and environments (Windows, Linux, Solaris).
  • US Citizenship required

 Additional Skills: 

  • Excellent written and verbal skills; ability to create and maintain comprehensive network documentation.
  • Ability to communicate with executive management.

Scrum Master, Project Manager Contract position

Hybrid, Bridgewater, NJ
Project Management
Job ID 2862

 *12 month contract*

Responsibilities:

  • Leading and running all agile ceremonies as Scrum Master, for the Engineering organization responsible for development of the product.
  • Leading and Coordinating all other aspects of the overall project beyond Engineering, as project manager.   Including learning internal project expectations, tasks and milestones that required before a project launch, and ensure all of those items are completed as necessary.  
  • Working with cross functional teams and ensure superior communications among all organizations:   Sales, Product, Engineering, Marketing, Security, IT/Network and Operations organizations.

Requirements:

  • The candidate must have experience working as a Scrum Master on agile development teams and all agile ceremonies that entails.  
  • Organized with attention to detail 
  • Ability to make decisions and solve problems while working under pressure and tight timelines
  • Ability to communicate orally and in writing in a clear, accurate and straightforward manner
  • Ability to prioritize and organize effectively 
  • Ability to develop strong working relationships with peers and project members
  • Minimum 2 years of agile/Scrum experience
  • Minimum 3 years of Project Management experience
  • U.S. Citizenship required

 

Additional Skills:

  • Perforce Hansoft Planning tool
  • Perforce Helix ALM tool
  • MS office products
  • MS SharePoint

Software Developer, Database Expert

Hybrid, Bridgewater, NJ
Software Development
Job ID 2861

Responsibilities:

Responsible for developing software that anticipates and supports customer business needs, iconectiv business objectives, and keeps ahead of the competition.  Specifically, responsible for the design, development and testing of software programs in accordance with iconectiv procedures.  Provide troubleshooting support to customers as needed.   Participates in the review of requirements and Product Test planning and execution.  Support the production of necessary Learning Support materials.  As necessary, responsible for/participates in overall architecture design, third party software evaluation and computing platform selection.  As necessary, participates on teams involved in cross product solutions and interfaces to other products.  May be responsible for application database support which encompasses build, development and test environment support along with packaging/shipping software. 

Required Qualifications:

  • Demonstrated experience delivering software systems on aggressive schedules with quality and on schedule
  • Systems design
  • Agile/Lean methodology
  • Java
  • Software configuration tools (source control, defect tracking, etc .)
  • Large scale performance applications
  • Excellent teaming and collaboration skills
  • Oracle RDBMS and JDBC experience
  • SQL Developer 
  • Schema design, Data modeling, and optimization
  • Tuning, indexing, partitioning, query optimization
  • Stored procedures, triggers, transaction management
  • B.S. in Computer Science or equivalent with 5+ years of experience or 8+ years of experience for a SR. Developer
  • US Citizenship required

 

Additional Skills desired:

  • Experience with latest SW development tools such as Eclipse IDE
  • Database Administration
  • Oracle RAC
  • Data Warehousing
  • AWS
  • Process monitoring and logging experience 
  • Messaging experience, e.g. JBoss messaging, Oracle AQ
  • Database migration
  • Distributed database
  • MyBatis
  • J2EE EJB experience
  • JBoss application server experience
  • Reporting 3PP experience (e.g., JasperSoft)
  • Billing Systems experience

DevOps/Systems Engineer

Hybrid, Bridgewater, NJ
Software Development
Job ID 2860

Responsibilities:

Candidate will be responsible specifying, architecting, deploying, upgrading, maintaining, and monitoring lab infrastructure. Including local build system (source code control, build servers, etc). Responsible for packaging and deployment software used to upgrade production system. Provide troubleshooting support to QA and Operations as needed. Participate in the review of requirements and Product Test planning and execution. As necessary, responsible for/participates in overall architecture design, third party hardware and software evaluation and computing platform selection. As necessary, participate on teams involved in cross product solutions and interfaces to other products.

Requirements:

  • Storage Administration (Dell XtremIO, PowerStore, Unity)
  • Server Virtualization (Oracle Virtual Manager, VMWare)
  • Linux Systems Administration (RedHat / Oracle Linux 7.x, 8.x, 9.x)
  • Experience with scripting and small-scale software Development (e.g. python, bash)
  • Continuous Integration and Delivery tools (e.g. Subversion, Maven, Jenkins)
  • Experience with Software Deployment (e.g. Ansible, rpm/yum/dnf)
  • Excellent teaming and collaboration skills, including working with Testers and Operations staff
  • B.S. in Computer Science or equivalent with 5+ years experience or 8+ years experience for a SR. Developer
  • US Citizenship required

 

 Additional Skills:

•   Experience with Docker and Docker Compose

•   Java Application Server support experience (e.g. JBossEAP and Tomcat)

•   Oracle RDBMS and JDBC experience

•   Knowledge of AWS (Cloud Formation/Terraform, Amazon RDS for Oracle, IAM Roles and Policies)

•   Process monitoring and logging and alarming experience 

•   JMS Messaging experience (e.g. Active MQ)

•   LDAP Server experience (e.g. OpenLDAP or OpenDJ)

Full Stack - Front End Developer

US/Remote
Software Development
Job ID 2859

Responsibilities:

Looking for a qualified software developer who will be responsible for building product enhancements and solutions to meet customer and product roadmap business needs. Develop and implement components in function-based architecture including web services. 

Required Qualifications:

Ability to perform software development functions along with demonstrated experience of delivering software systems on aggressive schedules and changing priorities with quality and on schedule

  • Experience in building scalable Web applications using technologies like HTML5/CSS/Bootstrap, JSP, JavaScript libraries like JQuery, High Charts and Angular framework (12.x and up). (Angular experience is a must)
  • Hands-on experience in creating Components, Modules, Directives, Routes & Services
  • Experience in implementing the Lazy-loading, Dependency Injections
  • Experience with Typescript and ES6 standards along with building applications using Node.js
  • Knowledge in working with RDBMS like Oracle or MySQL
  • Familiarity in developing and implementing client and server-side components with AWS native cloud application technologies using services like AWS Lambda, API Gateway, S3 buckets and Cognito.
  • Familiarity with secure design and coding in a scrum based agile framework.
  • Ability to work independently with minimal supervision
  • BS/MS degree in Computer Science, Engineering, or a related subject 

 

Desired Qualifications:

 

  • Excellent written and verbal communication skills to be able to explain problems and solutions concisely and clearly
  • Experience working in an Agile environment with changing priorities and tight schedules, utilizing ALM tools (Jira, Helix) and familiarity with DevOps principles and tools (Jenkins, Git)
  • Understanding of scalable systems in a native cloud environment

Product Marketing Specialist

Hybrid, Bridgewater, NJ
Marketing
Job ID 2858

Responsibilities:

The ideal candidate must have an understanding of the  industry, know the customers and have a fundamental understanding of where the market is going. The product marketing specialist will be responsible for deploying and coordinating the corporate and product marketing initiatives globally. The ideal candidate will assist in the development of product positioning and messaging to help ensure product differentiation. The candidate will assist with market research, market analysis and competitive analysis and contribute to the creation of sales enablement tools.
 
 •Have experience in market research techniques
 •Develop and execute on Product Go-to-Market and Product Launch plans
 •Conduct market research and analysis and bring relevant information to the internal teams in clear and actionable ways.
 •Assist in the development of messaging and sales enablement content that can effectively be used across departments and leveraged by corporate communications and sales.
 •Conceive of and develop content to support lead generation campaigns.
 •Coordinate and effectively prioritize, oversee and facilitate projects and requests.
 •Work with Sales and Product Management to ensure consistent content across all marketing channels.
 •Measure and optimize the buyer journey as it relates to product feature adoption and usage.
 
Required Qualifications:
 •Bachelor's degree (BA/BS) from a four-year college or university; or equivalent combination of education and/or experience.
 •4+ years of product marketing experience in communications/technology industry
 •Ability to effectively communicate technical/complex information both verbally and in writing; analyze and problem solve a variety of issues; carry out strategic planning activities.
 •Market research, competitive intelligence and market analysis experience.
 •Ability to coordinate and effectively prioritize, oversee and facilitate projects and requests.
 •Excellent written and verbal communication skills and an ability to work well in a team environment
 •Ability to work effectively in a multi-tasking environment.
 •Ability to collaborate with technical and non-technical staff.
 •Ability to adjust to changing priorities and deadlines
 •Travel 10-25%
 
Highly Desirable Qualifications:
 •Experience with customer engagement platform (e.g. Pardot).
 •Experience conceiving of an executing demand generation programs leveraging digital.

Senior Product Manager

US/Remote
Product Management
Job ID 2856

Responsibilities:   

A rare opportunity has arisen for a talented Senior Product Manager as part of the progressive product management team, managing an essential function of iconectiv’s product portfolio. The role would suit a resource with solid experience in the security space to drive tools for operator fraud prevention within the telecom industry, including the mechanics of the industry both technically and commercially.   

  • The Senior Product Manager is the External and Internal Advocate and Spokesperson for the iconectiv Fraud & Security Product Line.   
  • Interact with customers, potential customers, and partners alone or in concert with Account Managers and Sales Team   
  • Collaborate with all internal organizations, including Engineering, Sales & Sales Support, Account Management, Customer Support, Finance, Contract Management, Business Development, over the entire product lifecycle. These organizations are all based in the New Jersey, USA office. Close collaboration and continued interactions between these organizations is critical.   
  • Closely work with all levels of staff and management up to the CFO, CTO, and CEO.   
  • Self-starter individual, able to drive the product strategy independently with minimal direction from the direct manager.  

  

Major Duties & Functions   

  • Primary driver of the Product Roadmap and Decision Maker on Product Issues using direct domain knowledge plus collaboration skills. Make decision to support and achieve required deliverables in customer contracts   
  • Drive the iconectiv product strategy in the security and fraud space. Investigate and grow synergies, where it makes sense, with other iconectiv products   
  • Responsible for P&L for the product portfolio. Determine and achieve financial metrics including Orders, Net Sales, and Margin. Consider both the short-term (annual) and longer term (3-5 year) view.  
  • Represent and Support the product at Industry Meetings worldwide.   
  • Closely work with the sales and presales teams to enable go-to-market plans   
  • Develop and Manage new and evolving products, key features to ensure the business is ahead of the competition   
  • Management of virtual personnel or collaboration with other team members to drive the product strategy 
  • Work with vendors/suppliers on a regular basis to find opportunities for expansion and cost optimization.

 

Requirements:   

  • 5 years’ experience with an understanding of Anti-Fraud processes and procedures and solid background on MNO security issues (IRSF frauds in particular).   
  • Must have direct implementation experience having successfully launched complex security solutions globally.   
  • Ability to be a hands-on member of the team   
  • Demonstrate good writing and communication skills   
  • Knowledge of SS7 signaling, number lookups, number portability, HLR and ENUM protocol   
  • Experience in Anti-Fraud Product Development and best practices   
  • International and US based Travel is required for this position   

  Additional Skills:   

  • Strong analytical skills and knowledge of financial statements    
  • Working knowledge of MS excel and power point

 

SOC Lead

US/Remote
Network Security
Job ID 2852

Responsibilities: 

The Security Operations lead will be part of the Security Operations Center team. Primary emphasis will be placed on daily monitoring and review of network, system, and application events to identify potential security incidents.

The Security Lead may be required to:

  • Monitor & analyze potential infrastructure security incidents both On-Prem and Cloud to determine if events qualify as a legitimate security breach
  • Responsible for the execution of the Incident Response plans and documenting them appropriately   
  • Perform preliminary log collection and incident response/investigations, cyber forensics, determining the root cause of the security incidents and preserving evidence for potential legal action
  • Interface with technical personnel, 3rd party MXDR vendors and other non-technical teams as required for various projects
  • Initiate escalation procedure to counteract potential threats/vulnerabilities
  • Appropriately inform and advise team leads and managers on incidents and incident prevention
  • Document and conform to processes related to security monitoring
  • Participate in knowledge sharing with other analysts and develop solutions efficiently
  • Lead efforts for cyber readiness , Cyber war games, breach and attack simulations 
  • Responsible for managing and maintaining the integrity of the SIEM platform(s) 
  • Provide support as part of an on-call rotation in the Security Operations Center

 

 Required Qualifications

  • 7+ years’ experience working in a Security Incident Response.
  • Experience with and knowledge of TCP/IP, Web, Linux, Windows and related technologies.
  • Experience with implementing Security Information Event Management (SIEM) solutions (LogRhythm, Devo , ElasticSearch, Splunk)
  • Experience reviewing and correlating raw log files in a security capacity (SEIM, AV, IDS, Firewall, Servers, Database, etc.).
  • Strong understanding of regular expressions and pattern matching
  • Strong understanding of monitoring of Azure & AWS environments
  • Experience with command line and network tools (ping, traceroute, etc.)
  • Ability to conduct packet analysis using common tools (tcpdump, Wireshark, etc.)
  • Working knowledge of intrusion tools and techniques and detection methods at both the network and host level.
  • Knowledge of common detection and prevention technologies such as AV, IDS/IPS, DLP, Proxy, Firewalls, etc.).
  • US Citizenship required

Senior Software Developer

US/Remote
Software Development
Job ID 2851

Responsibilities: looking for an experienced software developer who will be responsible for building product enhancements and solutions to meet customer and product roadmap business needs

  • Develop and implement client and server side components in J2EE based architecture including web services
  • Develop and review feature design documents and provide inputs/update to specifications 
  • Implement using best-in-class software development methodologies as well as test all modification requests
  • Handle complex problems that may arise during solution implementation 

 

 Requirements: 5+ years’ experience as a full stack developer

  • Knowledge and experience with Spring framework, Spring Boot, Micro services RESTful APIs, JPA/Hibernate 
  • Working knowledge of RDBMS and NoSQL databases.
  • Experience in building GUI applications for mobile/web, possessing strong Angular experience with enterprise level deployments/best practices. 

 

Additional Skills: 

  • Familiar with python, proficient enough to build quick scripts and tools when necessary
  • Experience working in an Agile environment with changing priorities and tight schedules, utilizing ALM tools
  • Jenkins automation tool and Nexus repository a plus

Contractor - Python Developer/Operations Engineer

US/Remote
Software Development
Job ID 2825

Responsibilities:

This Engineer Contract position will be responsible for operational responsibilities towards all iconectiv products and will be contributing to the completion of all operational tasks under the general direction of the manager. Able to handle moderately complex issues independently. Has full hands on experience in monitoring information systems and product operations and scripting. Ensures the effective monitoring of the products and responses to hardware, software, and network problems.  Will actively participate on to advance assigned projects from concept, design, development, through launch to market. We are looking for someone that can be a team player and has strong problem-solving, good hands on technical skills and communication skills.

The Engineer shall also schedule and direct activities to resolve software problems related to products in a timely and accurate fashion: 

• Work on deployment, maintenance, and support of current and new data center infrastructure including Disaster recovery center.

• Experience in complex troubleshooting and resolve critical or escalated technical issues 

• Tests, configures and troubleshoot operational and network issues. 

• Participates actively in on-call rotations to support customers, which may include occasional after hours, weekends and national holiday shift work.

• Take part in the development of processes and creates documentations, troubleshooting guide for new areas of work or knowledge. 

• Have hands on knowledge of Linux/Unix operations system and Databases.

• Monitoring application development using python/selenium or similar tools is required.

• AWS/Cloud experience will be a plus

• Experience with Disaster recovery failover testing is desirable.

 

Requirements:

• B.S degree in Computer Science 

• High proficiency in SQL (Oracle/MySql/MongoDB.), Python, shell scripting is a must, Java knowledge is desirable.  

• 3+ years of working in Technical operations, experience is a must

• Monitoring experience in Nagios, Zenoss, Solarwinds or similar is desired.

• Having  hands on experience in configuration management skills to automate repetitive tasks

• Excellent phone and verbal, writing communication skills.  Good communication skills is a must to handle international customers, technical and non-technical staff.

• Excellent work ethics and customer focus

• Initiative, critical thinking and good follow through are key characteristics 

• Any experience with Service Now or Jira or similar ticketing system is a plus

• Experience with AWS or any  cloud experience is a plus

 

Additional Skills:

• Working knowledge using Elastic search, Kibaana and similar big data platforms is a big plus.

• Fundamental understanding of Internet networking protocols: TCP/IP, TLS, DNS, HTTP, SMTP and SOAP protocol is a plus.

• Ops Automation tools (Ansible, Puppet, Chef, etc.): 1 year

• Linux client side and server side technologies: 1 year

Java Software Developer/Tester

US/Remote
Software Development
Job ID 2788

11 month contract, with possibility of extension

Responsibilities:

Work on products to develop, implement and test server side components in J2EE based architecture including web services using best-in-class software development and testing methodologies.

Requirements: 5+ years’ as a Java developer working in Linux operating systems, with hands on knowledge of java spring framework, SOAP, and XML.

PreSales Consultant

US/Remote
Sales
Job ID 2836

Our clients rely on iconectiv to deliver trusted communications. We imagine a world without boundaries, where the ability to access and exchange information is simple, seamless and secure. Enabling the world of tomorrow through the simple, seamless and secure interconnection of networks, devices and applications driving enriched secure customer engagements. 

Responsibilities:

We are looking for an individual who can support the promotion of iconectiv’ s products and services that position iconectiv as a Regulatory and industry partner for trusted communications. To support this the Candidate needs to have experience with voice and messaging traffic flows.  As well as experience in supporting Regulatory initiatives such as Number Portability and call/message spoofing. Our focus is associated with affording Regulatory bodies and services providers the ability to implement solutions to build a trusted communications ecosystem.

In addition, we are an industry leader working to stop illegal robocalling domestically and now internationally. Experience with the STIR/SHAKEN standards to position the iconectiv products to address caller ID spoofing internationally.

In performing this role, the individual must develop strong working relationships with a variety of internal and external stakeholders, including business development, account management, product management, subject matter experts and engineering. The Presales role requires the individual to support solution definition with prospective customers to enable market, business and account development.  Additionally, the role will require the person to engage with product management and engineering to deliver Voice of Customer feedback and input to iconectiv’s product roadmaps to support their evolution.

The individual should be able to articulate and communicate information effectively with diverse audiences and can translate subject matter terminology into business terms to support product positioning and opportunity development. 


 Requirements:

The individual will be expected to have the following:

  • Familiarity with the challenges facing Regulatory Authorities and service providers 
  • Capability to maintain a high level of technical knowledge pertinent to service provider support system infrastructure
  • Ability to position iconectiv products against those of our competitors by highlighting their technical and business value
  • Experience in establishing a thought leadership role with prospective customers, industry groups and Regulatory authorities
  • Experience in engaging prospective customers to nurture and shape opportunity development via interactions with Regulatory Authorities and carriers at senior levels through to hands-on technical staff
  • Ability to support the sales team in developing and managing Technical and/or Territory Account Plans 
  • Ability to travel internationally on a regular basis for short periods of time

In addition, the candidate is expected to have:

  • Minimum 5 years of directly related work experience in a vendor, integrator and/or service provider 
  • Excellent presentation and communication skills, including experience speaking at industry events
  • Strong telecommunications industry knowledge, including number portability, voice & messaging service/delivery
  • Demonstrative ability to develop and build successful consultative business relationships
  • Leadership and decision-making skills
  • Bachelor’s degree and equivalent work experience

Contract - Technical Customer Service

Bridgewater, NJ
Customer Support
Job ID 2834

6 month contract with potential for FT

Responsibilities:

  • This Engineer position will be responsible for operational and customer care responsibilities towards all iconectiv products and will be contributing to the completion of all operational tasks under the general direction of the manager. Able to handle moderately complex issues independently. Has full hands-on experience in triaging the production support problem for products, has hands on experience monitoring information systems and product operations and scripting. Ensures the effective hands on trouble shooting of the products and responses to hardware, software, and network problems.  Will actively participate on to advance assigned projects from concept, design, development, through launch to market. We are looking for someone that can be a team player and has strong problem-solving, good hands-on technical skills and communication skills.
  • The Customer Support Engineer shall also schedule and direct activities to resolve software problems related to products in a timely and accurate fashion: 
  • •  Experience in complex troubleshooting and resolve critical or escalated technical issues in the production environment.
  • Work on deployment, maintenance, and support of current and new data center infrastructure including Disaster recovery center.
    • Tests, configures and troubleshoot operational and network issues. 
    • Participates actively in on-call rotations to support customers, which may include occasional after hours, weekends and national holiday shift work.
    • Take part in the development of processes and creates documentations, troubleshooting guide for new areas of work or knowledge. 
  • Have extensive hands-on knowledge of Linux/Unix operations system and Databases.  This is a must.
  • Have Extensive hands-on experience and knowledge with able to write SQLs. This is a must.

 

Requirements:

• B.E degree in Computer Science, Electronics or Electrical Engineering in technology and or equivalent work experience 

• High proficiency in SQL (Oracle/MySql/MongoDB.), Python, shell scripting is a must, Java knowledge is desirable.  

• 5+ years of working in Technical operations, experience is a must

• Monitoring experience in Nagios, Zenoss, Solarwinds or similar is desired.

• Having hands on experience in configuration management skills to automate repetitive tasks

• Excellent phone and verbal, writing communication skills.  Good communication skills are a must to handle international customers, technical and non-technical staff.

• Excellent work ethics and customer focus

• Initiative, critical thinking and good follow through are key characteristics 

• Any experience with Service Now or Jira or similar ticketing system is a plus

•  US Citizenship is required.

  

Additional Skills:

•  Experience with AWS is desired.• Working knowledge using Elastic search, Kibaana and similar big data platforms is a big plus.

• Fundamental understanding of Internet networking protocols: TCP/IP, TLS, DNS, HTTP, SMTP and SOAP protocol is a plus.

• Linux client side and server side technologies: 1 year

Technical Customer Service

Bridgewater, NJ
Customer Support
Job ID 2832

Responsibilities:

  • This Engineer position will be responsible for operational and customer care responsibilities towards all iconectiv products and will be contributing to the completion of all operational tasks under the general direction of the manager. Able to handle moderately complex issues independently. Has full hands-on experience in triaging the production support problem for products, has hands on experience monitoring information systems and product operations and scripting. Ensures the effective hands on trouble shooting of the products and responses to hardware, software, and network problems.  Will actively participate on to advance assigned projects from concept, design, development, through launch to market. We are looking for someone that can be a team player and has strong problem-solving, good hands-on technical skills and communication skills.
  • The Customer Support Engineer shall also schedule and direct activities to resolve software problems related to products in a timely and accurate fashion: 
  • •  Experience in complex troubleshooting and resolve critical or escalated technical issues in the production environment.
  • Work on deployment, maintenance, and support of current and new data center infrastructure including Disaster recovery center.
    • Tests, configures and troubleshoot operational and network issues. 
    • Participates actively in on-call rotations to support customers, which may include occasional after hours, weekends and national holiday shift work.
    • Take part in the development of processes and creates documentations, troubleshooting guide for new areas of work or knowledge. 
  • Have extensive hands-on knowledge of Linux/Unix operations system and Databases.  This is a must.
  • Have Extensive hands-on experience and knowledge with able to write SQLs. This is a must.

 

Requirements:

• B.E degree in Computer Science, Electronics or Electrical Engineering in technology and or equivalent work experience 

• High proficiency in SQL (Oracle/MySql/MongoDB.), Python, shell scripting is a must, Java knowledge is desirable.  

• 5+ years of working in Technical operations, experience is a must

• Monitoring experience in Nagios, Zenoss, Solarwinds or similar is desired.

• Having hands on experience in configuration management skills to automate repetitive tasks

• Excellent phone and verbal, writing communication skills.  Good communication skills are a must to handle international customers, technical and non-technical staff.

• Excellent work ethics and customer focus

• Initiative, critical thinking and good follow through are key characteristics 

• Any experience with Service Now or Jira or similar ticketing system is a plus

•  US Citizenship is required.

 

 Additional Skills:

•  Experience with AWS is desired.• Working knowledge using Elastic search, Kibaana and similar big data platforms is a big plus.

• Fundamental understanding of Internet networking protocols: TCP/IP, TLS, DNS, HTTP, SMTP and SOAP protocol is a plus.

• Linux client side and server side technologies: 1 year

Python Developer/Operations Engineer

US/Remote
Software Development
Job ID 2824

Responsibilities:

This Engineer position will be responsible for operational responsibilities towards all iconectiv products and will be contributing to the completion of all operational tasks under the general direction of the manager. Able to handle moderately complex issues independently. Has full hands on experience in monitoring information systems and product operations and scripting. Ensures the effective monitoring of the products and responses to hardware, software, and network problems.  Will actively participate on to advance assigned projects from concept, design, development, through launch to market. We are looking for someone that can be a team player and has strong problem-solving, good hands on technical skills and communication skills.

The Operations Engineer shall also schedule and direct activities to resolve software problems related to products in a timely and accurate fashion: 

• Work on deployment, maintenance, and support of current and new data center infrastructure including Disaster recovery center.

• Experience in complex troubleshooting and resolve critical or escalated technical issues 

• Tests, configures and troubleshoot operational and network issues. 

• Participates actively in on-call rotations to support customers, which may include occasional after hours, weekends and national holiday shift work.

• Take part in the development of processes and creates documentations, troubleshooting guide for new areas of work or knowledge. 

• Have hands on knowledge of Linux/Unix operations system and Databases.

• Monitoring application development using python/selenium or similar tools is required.

• AWS/Cloud experience will be a plus

• Experience with Disaster recovery failover testing is desirable.

 

Requirements:

• B.S degree in Computer Science 

• High proficiency in SQL (Oracle/MySql/MongoDB.), Python, shell scripting is a must, Java knowledge is desirable.  

• 3+ years of working in Technical operations, experience is a must

• Monitoring experience in Nagios, Zenoss, Solarwinds or similar is desired.

• Having  hands on experience in configuration management skills to automate repetitive tasks

• Excellent phone and verbal, writing communication skills.  Good communication skills is a must to handle international customers, technical and non-technical staff.

• Excellent work ethics and customer focus

• Initiative, critical thinking and good follow through are key characteristics 

• Any experience with Service Now or Jira or similar ticketing system is a plus

• Experience with AWS or any  cloud experience is a plus

 

Additional Skills:

• Working knowledge using Elastic search, Kibaana and similar big data platforms is a big plus.

• Fundamental understanding of Internet networking protocols: TCP/IP, TLS, DNS, HTTP, SMTP and SOAP protocol is a plus.

• Ops Automation tools (Ansible, Puppet, Chef, etc.): 1 year

• Linux client side and server side technologies: 1 year

Operations Engineer, Contract

Bridgewater, NJ
Operations
Job ID 2801

This Operations Engineer position will be responsible for operational support and customer care with regard to iconectiv messaging products and will be contributing to the completion of all operational tasks under the general direction of the manager. Candidates must be able to handle moderately complex issues independently, have full hands-on experience in messaging related products, have experience working with complex systems, monitoring information systems and product operations and scripting. This role ensures the effective monitoring of the products and responses to hardware, database, software, and network problems.  You will be expected to actively participate on projects from concept, design, development, through launch to market. We are looking for someone that can be a team player and has strong problem-solving, good hands-on technical skills and communication skills.

 The Operations Engineer shall also schedule and direct activities to resolve software problems related to products in a timely and accurate fashion: 

 

  • Work on deployment, maintenance, and support of current and new data center infrastructure including disaster recovery and high availability systems.
  • Experience in complex troubleshooting and resolve critical or escalated technical issues. 
  • Tests, configures, and troubleshoot operational and network issues. 
  • Ability to write simple SQL Queries and has basic maintenance skills with MS SQL and MySQL database systems.
  • Has familiarity using Wireshark and other protocol analyzers for system and network troubleshooting.
  • Participates actively in on-call rotations to support customers, which may include occasional after hours, weekends and national holiday shift work.
  • Take part in the development of processes and creates documentations, troubleshooting guide for new areas of work or knowledge. 
  • Have hands on knowledge of Linux/Unix operating systems.

 Requirements:

 B.E degree in Computer Science, Electronics or Electrical Engineering in technology and or equivalent work experience 

  • High proficiency in SQL (MS SQL/ MySQL / MongoDB.), Python, BASH shell scripting and CRON scheduling
  • 3+ years of working in technical operations, experience is a must
  • Monitoring experience in Nagios, Data Dog, Cloud Watch or similar is desired.
  • Hands-on and demonstratable experience in configuration management skills to automate repetitive tasks
  • Excellent phone and verbal, writing communication skills.  Good communication skills are a must to handle customers, technical and non-technical staff.
  • Excellent work ethics and customer focus
  • Initiative, critical thinking and good follow through are key
  • Experience with reporting, metrics, SLA management, and quality assurance 
  • Any experience with Service Now or Jira or similar ticketing system is a plus

 Additional Skills:

 Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines. 

  • Willingness to work in a 24/7 environments in case the need arises 
  • Familiarity with anti-spam messaging products.
  • Experience with AWS is desired.
  • Elastic search, Kibana and similar big data platforms is a big plus.
  • Fundamental understanding of Internet networking protocols: SMPP, TCP/IP, TLS, DNS, HTTP, SMTP and SOAP protocol is a plus.
  • Ops Automation tools (Jenkins, Ansible, Puppet, Chef, Formations, etc.)
  • Supports the restoration of the application and service operation as quickly as possible to minimize the impact to customer’s business operations. 
  • Responsible for planning and coordinating all activities required to perform, monitor, and report on the incident remediation and Disaster Recovery efforts.

Corporate Communications

Hybrid, Bridgewater, NJ
Marketing
Job ID 2793

Location - (Hybrid, Bridgewater, NJ)

Responsibilities: 

We are looking for a dynamic, hard-working addition to the corporate communications team to assist with public relations, internal communications and day-to-day operations of the team.  Responsibilities include:

  • Write internal emails, blog posts and intranet content
  • Contribute to marketing collateral, including case studies, brochures, slide decks, market briefs and white papers
  • Conduct market research
  • Manage and maintain corporate library of collateral and presentations
  • Copyedit artwork to ensure consistency and accuracy 

 

An established but growing company, the right candidate must possess the critical thinking and project management skills, excellent writing and editing skills and be able to work collaboratively across all functions within the company.  The ideal candidate should be outgoing, friendly, confident and someone who enjoys working independently or as part of a team.  

 

Job qualifications include: 

  • 2 years’ experience in public relations or corporate communications
  • Project management expertise
  • Excellent written and verbal skills
  • Bachelor’s degree in Communication Studies, Marketing or English
  • Proficient in Microsoft Office (PowerPoint, Excel, Word)
  • CRM Knowledge

Contract - Java Software Developer/Tester

US/Remote
Software Development
Job ID 2788

12 month contract, with possibility of extension

Responsibilities:

Work on products to develop, implement and test server side components in J2EE based architecture including web services using best-in-class software development and testing methodologies.

Requirements: 5+ years’ as a Java developer working in Linux operating systems, with hands on knowledge of java spring framework, SOAP, and XML.

Financial Analyst

Hybrid, Bridgewater, NJ
Finance
Job ID 2849

Location - (Hybrid, Bridgewater, NJ)

Responsibilities:

The candidate will be a key member of the financial planning and analysis team supporting product line management. The candidate will also provide support as needed to the Director of Sales Operations. Responsibilities include leading the annual budgeting process, creating monthly forecasts, identifying variances, and implementing corrective action as necessary. The role will be responsible for identifying process improvements and implementing the methodologies that drive positive change. This position will require the ability to interact with all levels of the organization and deliver presentations to the management team. The candidate must be comfortable operating independently in a fast-paced environment and must have strong analytical and financial system competencies.

  • Drive and cultivate collaborative relationships with Product Management and Sales Teams to facilitate an understanding of key business drivers of the financial results.
  • Evaluate product performance to ensure consistency with short-term and long-range goals.
  • Coordinate and provide high quality budget and forecasts including variance analysis.
  • Drive the communication and development of key performance indicators.
  • Monitor, track, and proactively report business performance, identifying issues, opportunities, and challenges.

 Requirements:

Bachelor’s degree in Accounting or Finance, MBA or CPA preferred.

  • 2-7 years of accounting and business finance experience, including budgeting, forecasting, financial modeling, and auditing.
  • Strong organizational skills, capacity to quickly identify problems and structure solutions, and to plan and prioritize multiple projects, while maintaining high quality and meeting or exceeding deadlines.
  • Strong commercial sense, with the ability to link operational performance to financial results. This includes generating alternatives that drive positive change.
  • Highly effective written, verbal, and presentation communication skills.
  • Strong ability to articulate complicated financial information across levels, functions and geographic regions and cultures.
  • Proven ability to work across organizations, influencing change and delivering results.
  • Advanced PowerPoint and Excel skills including multi-level charting, scenario development, pivot tables, lookups and macros; OneStream and Salesforce experience beneficial.
  • Some exposure to the Sales and Marketing Organizations helpful.

Principal of Product Innovation and Technology

Bridgewater, NJ
Product Management
Job ID 2762

Responsibilities: 

The global telecommunications landscape is constantly changing and evolving.  To remain competitive, companies must keep up the pace with market demands and be able to adapt. iconectiv is looking for a candidate who can evaluate current trends, opportunities, and threats and help steer innovative approaches to solving challenges facing the market. The core focus of this role is to drive rapid innovation, deliver products to multiple global markets with scale and efficiency, while improving the customer experience in reach and interaction to iconectiv suite of services. The ideal candidate will have a solid background in technical product management/development, hardware/software infrastructure. You will need to understand current market trends driving the telecommunications marketplace and have a good grasp of technologies.  

 

As the Product Innovation Principal you will:

  • Identify opportunities within the telecommunications industries of products and services, define products and features that are complimentary, including repositioning of existing iconectiv solutions.
  • Help evaluate and design and collaborate to build prototypes efficiently and to validate direction and roadmaps
  • Collaborate with cross-functional teams, including Sales, Marketing, Engineering, Finance, and Legal to bring ideas and eventual products to market
  • Create and manage product KPIs to measure and report on tests, releases, and results.
  • Present ideas, value, and go-to-market plans, including outlaying strategic and functional path, to stakeholders across iconectiv to gain alignment on direction and vision for new concepts
  • Develop product position and messaging that differentiates the concept, feature, or product within the market
  • Assist in the development of pricing, bundling, or channel strategies to maximize total customer value and overall revenue for product line
  • Represent iconectiv in Industry Forums, such as GSMA.

Requirements:

  • 5+ year’s years experience in technical product management / product management / product / service engineering for a high-tech company (cloud experience preferred)
  • Bachelor's Degree
  • Knowledge of current communication network technologies and its evolution
  • Understanding of scalable cloud-based architectures and technologies
  • Ability to positioning cloud architectures and technology to internal and external audiences
  • Ability to drive digital product design and marketing design
  • Collaborates well with other leaders and stakeholders, able to influence material change through the organization 
  • Demonstrated track record of launching new products, or evolving existing solutions, and executing successful GTM plans
  • Must possess excellent written communication and presentation skills and business acumen