Voice, text and data are at the center of our economy and culture. From a business teleconference that connects workers across the globe, to a simple flight confirmation text, to an AI chatbot helping to facilitate a purchasing decision, it is difficult to imagine life without these three pillars of commerce and connectivity. Staying engaged with clients in today’s always moving economy and driving conversational commerce requires building that engagement on a foundation of trust. iconectiv lets you strengthen relationships and drive revenue with targeted, trusted and timely consumer engagement.

platforms that keep the conversation going

Businesses want to successfully engage with customers so they can grow their revenue and increase customer satisfaction and retention. That is easier said than done . With billions of B2C calls and text messages daily, things become complex quickly. Operations can become burdensome and expensive. The good news is that when legitimate businesses are known to their consumers, call answer rates and net promoter scores go up. In fact, 95% of consumers indicate they answer calls and messages from a trusted source. That means that important alerts, reminders, offers and notifications are received and customer engagement and conversational commerce is streamlined. At iconectiv, we focus on keeping B2C engagement simple so businesses can focus on what they do best — running their company and engaging with their customers and prospects.