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In the news
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Secure Telephone Identity Governance Authority Progresses Fight to Mitigate Illegal Robocalling by Welcoming Its 50th Service Provider
As a strong indicator of the industry’s commitment to fighting illegal robocalling, the Secure Telephone Identity Policy Administrator (STI-PA) has registered its 50th authorized service provider (SP). SPs must be approved to secure access to the certificates needed to sign and validate calls to mitigate caller ID spoofing. The addition of a 50th SP takes place with the FCC mandate for service providers to implement more than seven months away.
Nov 11, 2020
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Restoring Trust in Calling Information Is Key for Maximizing Call and Text-Answer Rates
Americans were inundated with more than 58 billion illegal robocalls in 2019, plus 4.5 billion spam text messages. Consumers are so fed up that when they see a call from an unfamiliar or unidentified number, they let it drop into voicemail 76 percent of the time. In this Connections Magazine article, iconectiv’s Mike O’Brien explores the telecom ecosystem battle against illegal robocallers and SMS fraudsters, and why it’s essential to restore consumer confidence in legitimate calls.
Nov 2, 2020
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Convenient & Spam-Free: Why 800-Number Texting (8MS) is a Growing B2C Channel in North America
Texting is catching on as the preferred way to contact businesses. Texting is widely available, 93% of people consider text a trusted communication, and 85% of people prefer sending a message to a business to get information about products and services. In this article, Black Swan Telecom Journal interviews iconectiv’s Michael Gilbert on the company’s text-enabling B2C communications program and why text is increasingly preferred over voice.
Oct 19, 2020
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Coronavirus stress: Mental health issues are rising among workers, but help is available
Technology is offering news ways for individuals who feel isolated in the virtual world to find solace. With Text for Humanity, what started as an idea to combat societal issues was transformed into a messaging switchboard for well-wishers. Texting has become a personal way to get in contact with other people. Using SMS short codes—a five to six-digit phone number that is used mainly for mass communication—over 100,000 messages have been sent in over 90 countries.
Oct 15, 2020
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Wangiri Warriors: A Webinar on Solutions & Strategies for Fighting Call Back Fraud
In this Black Swan Telecom Journal webinar, iconectiv’s Principal Solutions Engineer Director John Haraburda joins a group of fraud control experts to provide a virtual advanced course on tactics and some of the latest thinking and solutions for taming Wangiri fraud. The webinar explores a new variation of Wangiri, where the fraudster’s invitation to call is done through the web.
Oct 1, 2020
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Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020
Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. At PACE ACX Virtual 2020, iconectiv CTO Chris Drake will describe how brand and logo verification and authentication can and must be part of the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
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Increasing trust and simplifying verification for voice, text, and data
Today, billions of people are connected across voice, text and data communication channels every single day. Increasing robocalls and sophisticated financial scams amidst legitimate communications make it more difficult for businesses to efficiently reach and serve their consumers. Meanwhile, consumer trust is at risk—even for well-established brands. Read more from Vanilla Plus on how iconectiv is ensuring that consumers and businesses communicate with confidence and at industry scale.
Sep 17, 2020
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
España ayuda a asegurar la entrega de llamadas y mensajes SMS internacionales mediante la solución MobileID de iconectiv
iconectiv y la AOPM y la AOP, asociaciones formadas y gestionadas exclusivamente por operadores de telefonía fija (AOP) y móvil (AOPM), anunciaron hoy que la oferta MobileID de iconectiv ha sido seleccionada en exclusiva para proveer los datos de encaminamiento de numeración portada de España . Este servicio proporcionado por iconectiv resulta relevante para asegurar a operadores extranjeros el correcto encaminamiento del tráfico de llamadas y mensajes de texto con destino a la numeración perteneciente a las distintas redes públicas telefónicas existentes en España, particularmente cuando se trata de numeración que ha sido objeto de operaciones de portabilidad entre operadores.
May 22, 2017
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Industry Testing for New iconectiv NPAC Begins May 15
iconectiv, the next Local Number Portability Administrator (LNPA) for all seven U.S. regions, began industry testing today, May 15, 2017, a major milestone in the transition to the new Number Portability Administration Center (NPAC).
May 15, 2017
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Webinar May 18: Cultivating Customer Engagement, Increasing Brand Integrity
iconectiv, will provide valuable insights on boosting customer engagement between consumers and brands, amid stringent Telephone Consumer Protection Act (TCPA) messaging regulations, during an upcoming webinar on May 18, 2017. Presented along with the Professional Association for Customer Engagement (PACE), the webinar: The Power of Identity: Avoiding the Pitfalls and Costs of Consumer Disengagement, will focus on the role of text messaging as part of an omnichannel strategy to drive revenue and brand intimacy within their business operations.
May 11, 2017
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Efforts to Stop Caller ID ‘Spoofing’ and Robocalls Detailed in New Industry White Paper
Telemarketers and robocalls using spurious Caller ID to trick consumers into answering their phones – also known as ‘spoofing’– are the primary source of Federal Communications Commission (FCC) complaints and reports of telecom fraud, and the problem is increasing at an alarming rate. A new industry white paper titled, Caller ID: The Impact of Robocalling and Spoofing, has been released that provides a brief overview of the issue as well the techniques being developed to help alleviate the problem.
May 11, 2017
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Consumer Threats in Technology and Connected Device Risks to be discussed at Communications Summit
iconectiv will present a pair of security focused presentations at IEEE ComSoc International Communications Quality and Reliability Workshop (CQR) in Naples, Fl.
May 10, 2017
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Global Fraud and Security Leaders to Join Forces in Miami to Identify and Combat Network Fraud
iconectiv will host and play a highly visible role during three days of workgroup collaboration between some the world’s leading network security and anti-fraud experts during GSM Association’s (GSMA) Fraud and Security Group (FASG) meeting in Miami, FL.
May 8, 2017
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CTIA Cybersecurity Summit 2017 Featuring Top Government and Telecom Leaders to Address Current Cyber Threats and Solutions
A stellar group of top U.S. federal and telecommunications leaders will present their perspectives on fighting the nation’s latest cyber threats at the CTIA Cybersecurity Summit 2017 this Thursday, April 27 at the Newseum in Washington D.C.
Apr 25, 2017