In the news

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Michael O’Brien of iconectiv: “Having a recognized centralized resource for providing this trust is essential”

The telephone changed the way people communicate all over the world, and then email and text messaging took it to the next level. In the latest Thrive Global article, iconectiv’s Chief Product Officer Michael O’Brien explores the future of communication, his career and what led iconectiv to create their cutting-edge and innovative communication technologies.
Mar 8, 2021
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The Future of Communication Technology with Michael O’Brien

In this recent Authority Magazine article, iconectiv’s Chief Product Officer Michael O’Brien discusses the next generation of communication technology and how iconectiv works to re-establish trust in communications platforms. He dives into what led iconectiv to build their innovative technologies and how they plan to impact the world of communication.
Mar 3, 2021
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How Text Message Short Codes Help Retailers Boost Sales and Engagement

Today, roughly 20% of American adults are “smartphone-only” internet users, meaning they own a smartphone but don’t have home broadband service. In this RIS article, iconectiv’s Cliff Holsenbeck explores how retailers and other businesses use text message short codes as a powerful tool to engage customers. Short codes are ideal for engaging consumers who use a smartphone as their primary or only connection to the internet. Businesses that embrace short codes text messaging make it easy for consumers to act on a retailer’s advertising and marketing.
Feb 22, 2021
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An Interview with Mr. Jonathan Shulman, Vice President, Business Development iconectiv

Consumers have become increasingly wary of robocalls and have stopped answering their phones for unknown numbers. Communication channels are constantly being infiltrated by scammers and people are losing trust in these channels. On this episode of Enterprise Talk podcast, iconectiv’s Jonathan Shulman discusses the importance of trust in communications and networks across the global service provider and telecommunications ecosystem and how RCS can improve customer engagement for contact centers.
Feb 17, 2021
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How HR Professionals Can Connect With Candidates and Employees Through Short Code Messaging

With 96% of Americans owning mobile phones, HR recruiters are now leaning toward tools such as online chatbots and short code messaging. However, with so many cases of fraudsters and a surge in robocalling, people aren’t answer calls from numbers they don’t know. Communications channels like text messaging are considered safer, with 93% of consumers viewing text messaging as a trusted communication environment. In this article, iconectiv’s Cliff Holsenbeck explores how short codes offer the perfect opportunity for starting a trusted conversation between recruiters and candidates.
Feb 16, 2021
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CTIA Wireless Foundation Launches Catalyst 2021, Competitive Grants Program for Health and Well-Being

iconectiv is a proud sponsor of CTIA Wireless Foundation’s Catalyst 2021, a competitive grants program accelerating social entrepreneurs using wireless to address pressing health and well-being issues. As the foundation’s signature initiative, Catalyst identifies and funds early stage organizations that take advantage of the speed, efficiency and versatility of wireless to improve the health and well-being of Americans.
Feb 9, 2021
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5 Ecommerce Trends to Watch for in 2021

In this recent Shogun article, iconectiv’s Cliff Holsenbeck discusses how SMS marketing can be valuable to ecommerce businesses. Text messaging via shortcodes can offer the perfect opportunity for ecommerce businesses to engage in two-way text conversations with their consumers. With over 275 million smartphone users in the U.S. alone, there is a wide pool of potential customers. Data also shows that at the beginning of 2020, SMS was already averaging 2,755% ROI for ecommerce marketers — not too far behind email’s ROI of 3,800%.
Jan 14, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Phone Number Management is Challenging – Learn How to Protect Your Customers, Brand and Revenue in Free Webinar

iconectiv, an authoritative partner of the global communications industry, and the Competitive Carriers Association (CCA), will present a free webinar, Phone Number Management Today – Protecting the Service Provider’s Customers, Brand and Revenue, on July 18 at 2 pm Eastern.
Jul 16, 2018
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Safety in numbers - fighting fraud is a job for everyone says iconectiv

Calls on industry to unite to improve security says tighter number management can cut fraud risk
Jun 29, 2018
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iconectiv Chief Information Security Officer to Present at NYIT’s Undergraduate Program for Security of Mobile Devices and Wireless Networks

iconectiv Chief Information Security Officer to Present at NYIT’s Undergraduate Program for Security of Mobile Devices and Wireless Networks
Jun 25, 2018
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New Phone Number Lookup Service Available for NPAC Users

TruNumber Finder simplifies number management, customer acquisition and customer service by providing an accurate view of phone number information to resolve call completion and number porting issues.
May 30, 2018
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NAPM Announces Completion of Transition to iconectiv as Nation’s New Local Number Portability Administrator

The North American Portability Management LLC (NAPM LLC), which provides oversight of the nation’s number portability system under the authority of the Federal Communications Commission (FCC), today announced the completion of the transition to iconectiv as the nation’s new Local Number Portability Administrator (LNPA) in all seven United States service regions. The transition to iconectiv as the LNPA involved hundreds of stakeholders across government and the private sector, and the multi-year project was successfully completed on schedule and as planned. This final acceptance marks the completion of one of the most significant upgrades ever made to our nation’s telecommunications infrastructure,” said NAPM co-chairs Teresa Patton and Tim Kagele. As LNPA, iconectiv will manage the nation’s Number Portability Administration Center (NPAC), the world’s largest system of databases of ported telephone numbers.
May 29, 2018
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iconectiv Completes Final Regional Transition to Modern, Cost-Effective, Secure NPAC

Weekend Marks Successful Cutover for Southwest, Western, and West Coast NPAC Regions
May 21, 2018
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iconectiv Announces Cutover of Three Regional NPAC Systems

Second Successful Regional Transition to iconectiv NPAC Includes Northeast, Mid-Atlantic and Midwest NPAC Regions
May 7, 2018