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In the news
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What can Telcos do to restore consumer trust in phone calls and texts?
In this video interview, Chief Technology Officer, Chris Drake and Jeremy Cowan of VanillaPlus tackle the tricky subject of trust. With people fatigued by spam calls and text messages and businesses trying unsuccessfully to legitimately communicate with the consumer, how can Telcos restore confidence in communications?
Apr 30, 2020
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The Genius is Within: Real Innovation Begins by Listening to the Right Voices
Throughout the nearly four decades Richard Jacowleff has spent in the telecom industry, he’s witnessed and been a part of extraordinary changes, from the breakup of AT&T in 1983 to the ubiquitous use of smartphones. Rising through the ranks from technician to director, executive director, vice president and now president and CEO of iconectiv, he’s always considered himself a builder rather than a manager. Whether putting together brilliant teams or technology solutions, it is a matter of wanting to improve things by doing better and inspiring others to do the same.
Apr 22, 2020
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Member Spotlight | April 2020
At iconectiv, we are dedicated to helping you navigate the ever-changing communication landscape. New technologies have revolutionized the way brands and consumers connect and engage with one another. This has given rise to unforeseen challenges, such as a rise in illegal robocalling and caller-ID spoofing. As a result, confidence in the communications industry and new technology is declining. Our TruReach platform features four unique products to simplify processes and help you maintain consumer confidence at a time when trust in communications is wavering.
Apr 2, 2020
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The PKI Guy examines how to end robocalls with Chris Drake of iconectiv
Currently over 75% of calls are left unanswered when it comes from an unidentified or unfamiliar number. This is due to the spike in illegal robocalls. In October 2019, Americans were inundated with more than 2,000 robocalls every second, which is enough to put the annual total over 49 billion. Given this, the situation has progressively gotten worse and people are not trusting that what they see on the caller ID is correct. The SHAKEN/STIR framework aims to verify calling number information between networks.
Mar 31, 2020
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Robocalling faces a new Robocop with US TRACED Act
Robocalling has been an intrusive annoyance to millions of people on a day-to-day basis to the extent that they no longer pick up their phones to calls from outside their contact lists. Fortunately in the US, which saw more than 48 billion robocalls in 2018, regulation has been enacted to stamp out the practice. New legislation, called The Telephone Robocall Abuse Criminal Enforcement and Deterrence Act (TRACED) could see robocallers fined up to US$10,000 per call by the Federal Communications Commission (FCC).
Mar 30, 2020
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Companies face fresh security risks from people working from home
Millions of people are working from home around the world as the coronavirus pandemic spreads and authorities plead for people to stay at home to slow the rate of contagion. Though people staying and working from home helps stop the spread of the virus, it increases the likelihood of companies getting hacked through weaknesses in employees’ home networks and misuse of VPN.
Mar 23, 2020
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Black Swan Solution Guide: Getting Porting History and Carrier Data to Verify Identity and Mitigate Account Takeovers
Not all risk intelligence sources are of equal value. Some are so important that ignoring them might prove disastrous. One intelligence source of increasing importance is getting real-time notice of changes to telephone number ports and the carrier-of-record. There are good reasons why this intelligence is so vital.
Indeed, checking on the security and stability of the smartphone account is now considered critical by enterprises and identity aggregators in banking, e-commerce, insurance,…
Mar 6, 2020
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
Are home location register (HLR) lookups putting your business at risk?
Market brief outlines how service providers can efficiently route calls and messages securely
Jan 23, 2019
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Best practice fraud protection strategies in the spotlight as service providers face increasing losses
Industry leading iconectiv® TruNumber Protect takes center stage at inaugural Middle East conference
Jan 17, 2019
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iconectiv’s Kathy Timko Appointed to Rutgers University’s Customer Experience Certificate Program Advisory Board
Kathy Timko will help mentor tomorrow’s customer experience professionals as a new advisor for the Rutgers University’s Customer Experience Certificate Program
Dec 11, 2018
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Vietnam Brings Choice, Convenience of Mobile Number Portability (MNP) to Residents
FPT Information System Corporation worked closely with iconectiv to deliver a mobile number portability solution that has been deployed across the entire country.
Dec 10, 2018
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Telecom’s $30B Fraud Problem Addressed at Mobile 360 LATAM
iconectiv experts to provide case studies and strategies to combat ongoing threat of new fraud techniques to service providers at GSMA Mobile 360 Congress.
Nov 30, 2018
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Webinar to address critical role that real-time numbering data has to a service provider’s bottom line
Learn how service providers are leveraging accurate, real-time numbering data to streamline operations and improve customer service. Register for webinar today.
Nov 29, 2018
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IDC says better Fixed Asset Management could boost Service Provider Digital Transformation
According to a new white paper from leading analyst house, IDC, treating fixed asset management as an enabler of digital transformation will allow telecommunication service providers to drive operational efficiency gains across business functions and facilitate tactical and strategic decision making. Implementing a Fixed Asset Management strategy, such as iconectiv TruOps Common Language, will help service providers avoid wasted capital expenditure and enable investment to speed up digital transformation. Download the white paper to read more about the importance and benefits of a FAM solution.
Nov 19, 2018