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In the news
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Secure Telephone Identity Governance Authority Progresses Fight to Mitigate Illegal Robocalling by Welcoming Its 50th Service Provider
As a strong indicator of the industry’s commitment to fighting illegal robocalling, the Secure Telephone Identity Policy Administrator (STI-PA) has registered its 50th authorized service provider (SP). SPs must be approved to secure access to the certificates needed to sign and validate calls to mitigate caller ID spoofing. The addition of a 50th SP takes place with the FCC mandate for service providers to implement more than seven months away.
Nov 11, 2020
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Restoring Trust in Calling Information Is Key for Maximizing Call and Text-Answer Rates
Americans were inundated with more than 58 billion illegal robocalls in 2019, plus 4.5 billion spam text messages. Consumers are so fed up that when they see a call from an unfamiliar or unidentified number, they let it drop into voicemail 76 percent of the time. In this Connections Magazine article, iconectiv’s Mike O’Brien explores the telecom ecosystem battle against illegal robocallers and SMS fraudsters, and why it’s essential to restore consumer confidence in legitimate calls.
Nov 2, 2020
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Convenient & Spam-Free: Why 800-Number Texting (8MS) is a Growing B2C Channel in North America
Texting is catching on as the preferred way to contact businesses. Texting is widely available, 93% of people consider text a trusted communication, and 85% of people prefer sending a message to a business to get information about products and services. In this article, Black Swan Telecom Journal interviews iconectiv’s Michael Gilbert on the company’s text-enabling B2C communications program and why text is increasingly preferred over voice.
Oct 19, 2020
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Coronavirus stress: Mental health issues are rising among workers, but help is available
Technology is offering news ways for individuals who feel isolated in the virtual world to find solace. With Text for Humanity, what started as an idea to combat societal issues was transformed into a messaging switchboard for well-wishers. Texting has become a personal way to get in contact with other people. Using SMS short codes—a five to six-digit phone number that is used mainly for mass communication—over 100,000 messages have been sent in over 90 countries.
Oct 15, 2020
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Wangiri Warriors: A Webinar on Solutions & Strategies for Fighting Call Back Fraud
In this Black Swan Telecom Journal webinar, iconectiv’s Principal Solutions Engineer Director John Haraburda joins a group of fraud control experts to provide a virtual advanced course on tactics and some of the latest thinking and solutions for taming Wangiri fraud. The webinar explores a new variation of Wangiri, where the fraudster’s invitation to call is done through the web.
Oct 1, 2020
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Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020
Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. At PACE ACX Virtual 2020, iconectiv CTO Chris Drake will describe how brand and logo verification and authentication can and must be part of the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
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Increasing trust and simplifying verification for voice, text, and data
Today, billions of people are connected across voice, text and data communication channels every single day. Increasing robocalls and sophisticated financial scams amidst legitimate communications make it more difficult for businesses to efficiently reach and serve their consumers. Meanwhile, consumer trust is at risk—even for well-established brands. Read more from Vanilla Plus on how iconectiv is ensuring that consumers and businesses communicate with confidence and at industry scale.
Sep 17, 2020
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
Businesses Now Authorized to Leverage Number Porting Information for Fraud Mitigation and Risk Assessment
Mobile phone numbers now rival social security and driver license numbers as the personal identifier that consumers use to register for products and services. That ubiquity makes mobile numbers an attractive and powerful tool for identity thieves, who stole $14.7 billion in 2018 from 14.4 million U.S. consumers.
Now, with the introduction of PortData Validate from iconectiv, financial institutions, healthcare providers and other authorized businesses can leverage telephone number porting data as part of their assessment when verifying a customer’s identity, approving a transaction or disclosing information.
Aug 21, 2019
press release
iconectiv successfully completes acquisition of CSF
Transaction expands company’s Information as a Service (IaaS) footprint in digital transformation and trusted communications solutions.
Aug 20, 2019
press release
Rise of Anti-Spamming and Authentication Takes Center Stage at Upcoming Conference
iconectiv will discuss the industry’s approach to stop illegal robocalls at Twilio’s conference.
Aug 5, 2019
press release
STI-GA Call for Certificate Authorities
Implementation of STIR/SHAKEN is a critical mission in the fight against illegal robocalls and caller ID spoofing. The Secure Telephone Identity Governance Authority (STI-GA) manages the rollout of this solution and is seeking interest from organizations that would like to serve as STI Certificate Authorities (CAs).
Jul 9, 2019
press release
Mitigating Illegal Robocalling Advances with Secure Telephone Identity Governance Authority Board’s Selection of iconectiv as Policy Administrator
The Secure Telephone Identity Governance Authority (STI-GA), operating under the auspices of ATIS, announced the selection of iconectiv as the U.S. STI Policy Administrator (STI-PA), a critical role in industry efforts to mitigate illegal robocalling. As the STI-PA, iconectiv will apply and enforce the rules as defined by the STI-GA to operationalize the SHAKEN framework.
With this selection, the STI-GA has completed the initial establishment of the STI-GA ecosystem as contemplated by the FCC’s North American Numbering Council (NANC) Call Authentication Trust Anchor Working Group.
May 30, 2019
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iconectiv steps up efforts to fight $30 billion global telecoms fraud
iconectiv joins industry steering group to help shape and lead coordinated effort to stop new attacks and criminal activity
May 29, 2019
press release
Ever-growing complexity of telecom fraud and its ripple effect
New market brief provides tips to stay one step ahead of the fraudsters
May 16, 2019