In the news

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Michael O’Brien of iconectiv: “Having a recognized centralized resource for providing this trust is essential”

The telephone changed the way people communicate all over the world, and then email and text messaging took it to the next level. In the latest Thrive Global article, iconectiv’s Chief Product Officer Michael O’Brien explores the future of communication, his career and what led iconectiv to create their cutting-edge and innovative communication technologies.
Mar 8, 2021
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The Future of Communication Technology with Michael O’Brien

In this recent Authority Magazine article, iconectiv’s Chief Product Officer Michael O’Brien discusses the next generation of communication technology and how iconectiv works to re-establish trust in communications platforms. He dives into what led iconectiv to build their innovative technologies and how they plan to impact the world of communication.
Mar 3, 2021
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How Text Message Short Codes Help Retailers Boost Sales and Engagement

Today, roughly 20% of American adults are “smartphone-only” internet users, meaning they own a smartphone but don’t have home broadband service. In this RIS article, iconectiv’s Cliff Holsenbeck explores how retailers and other businesses use text message short codes as a powerful tool to engage customers. Short codes are ideal for engaging consumers who use a smartphone as their primary or only connection to the internet. Businesses that embrace short codes text messaging make it easy for consumers to act on a retailer’s advertising and marketing.
Feb 22, 2021
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An Interview with Mr. Jonathan Shulman, Vice President, Business Development iconectiv

Consumers have become increasingly wary of robocalls and have stopped answering their phones for unknown numbers. Communication channels are constantly being infiltrated by scammers and people are losing trust in these channels. On this episode of Enterprise Talk podcast, iconectiv’s Jonathan Shulman discusses the importance of trust in communications and networks across the global service provider and telecommunications ecosystem and how RCS can improve customer engagement for contact centers.
Feb 17, 2021
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How HR Professionals Can Connect With Candidates and Employees Through Short Code Messaging

With 96% of Americans owning mobile phones, HR recruiters are now leaning toward tools such as online chatbots and short code messaging. However, with so many cases of fraudsters and a surge in robocalling, people aren’t answer calls from numbers they don’t know. Communications channels like text messaging are considered safer, with 93% of consumers viewing text messaging as a trusted communication environment. In this article, iconectiv’s Cliff Holsenbeck explores how short codes offer the perfect opportunity for starting a trusted conversation between recruiters and candidates.
Feb 16, 2021
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CTIA Wireless Foundation Launches Catalyst 2021, Competitive Grants Program for Health and Well-Being

iconectiv is a proud sponsor of CTIA Wireless Foundation’s Catalyst 2021, a competitive grants program accelerating social entrepreneurs using wireless to address pressing health and well-being issues. As the foundation’s signature initiative, Catalyst identifies and funds early stage organizations that take advantage of the speed, efficiency and versatility of wireless to improve the health and well-being of Americans.
Feb 9, 2021
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5 Ecommerce Trends to Watch for in 2021

In this recent Shogun article, iconectiv’s Cliff Holsenbeck discusses how SMS marketing can be valuable to ecommerce businesses. Text messaging via shortcodes can offer the perfect opportunity for ecommerce businesses to engage in two-way text conversations with their consumers. With over 275 million smartphone users in the U.S. alone, there is a wide pool of potential customers. Data also shows that at the beginning of 2020, SMS was already averaging 2,755% ROI for ecommerce marketers — not too far behind email’s ROI of 3,800%.
Jan 14, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Businesses Now Authorized to Leverage Number Porting Information for Fraud Mitigation and Risk Assessment

Mobile phone numbers now rival social security and driver license numbers as the personal identifier that consumers use to register for products and services. That ubiquity makes mobile numbers an attractive and powerful tool for identity thieves, who stole $14.7 billion in 2018 from 14.4 million U.S. consumers. Now, with the introduction of PortData Validate from iconectiv, financial institutions, healthcare providers and other authorized businesses can leverage telephone number porting data as part of their assessment when verifying a customer’s identity, approving a transaction or disclosing information.
Aug 21, 2019
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iconectiv successfully completes acquisition of CSF

Transaction expands company’s Information as a Service (IaaS) footprint in digital transformation and trusted communications solutions.
Aug 20, 2019
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Rise of Anti-Spamming and Authentication Takes Center Stage at Upcoming Conference

iconectiv will discuss the industry’s approach to stop illegal robocalls at Twilio’s conference.
Aug 5, 2019
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STI-GA Call for Certificate Authorities

Implementation of STIR/SHAKEN is a critical mission in the fight against illegal robocalls and caller ID spoofing. The Secure Telephone Identity Governance Authority (STI-GA) manages the rollout of this solution and is seeking interest from organizations that would like to serve as STI Certificate Authorities (CAs).
Jul 9, 2019
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Mitigating Illegal Robocalling Advances with Secure Telephone Identity Governance Authority Board’s Selection of iconectiv as Policy Administrator

The Secure Telephone Identity Governance Authority (STI-GA), operating under the auspices of ATIS, announced the selection of iconectiv as the U.S. STI Policy Administrator (STI-PA), a critical role in industry efforts to mitigate illegal robocalling. As the STI-PA, iconectiv will apply and enforce the rules as defined by the STI-GA to operationalize the SHAKEN framework. With this selection, the STI-GA has completed the initial establishment of the STI-GA ecosystem as contemplated by the FCC’s North American Numbering Council (NANC) Call Authentication Trust Anchor Working Group.
May 30, 2019
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iconectiv steps up efforts to fight $30 billion global telecoms fraud

iconectiv joins industry steering group to help shape and lead coordinated effort to stop new attacks and criminal activity
May 29, 2019
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Ever-growing complexity of telecom fraud and its ripple effect

New market brief provides tips to stay one step ahead of the fraudsters
May 16, 2019