In the news

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IDC Whitepaper Addresses the Challenges of Cost-Effectively Deploying 5G At Scale

Communication service providers face the major challenge of keeping up with the latest technology advancements, such as 5G, that support the rollout of new revenue-generating services in a way that is both profitable and scaleable. Industry analyst firm IDC has released a new whitepaper that addresses this challenge. The whitepaper explains how service providers can achieve business value by maximizing use of a standardized nomenclature and how iconectiv’s TruOps Common Language will play a larger role in the evolution of networks.
Apr 29, 2021
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A Matter of Trust: Leveraging Short Codes to Bolster Vaccine Communication Efforts

As we move toward nationwide vaccine eligibility, the logistics of helping people schedule and confirm appointments through a process they trust will be crucial. In this Healthcare Business Today article, iconectiv’s Cliff Holsenbeck explores how short codes are an ideal option for providing necessary communications and navigating the logistics of vaccine distribution. Across the country, text messaging has already been implemented as a tool by healthcare and other facilities throughout the pandemic for services like telehealth, virtual care, contact tracing, pre-screening questionnaires and sending updates to loved ones and caretakers.
Apr 8, 2021
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Wireless industry readies as STIR/SHAKEN deadline approaches

By the end of June all U.S. voice providers are required to implement STIR/SHAKEN technology, to fight against robocallers by authenticating caller ID to help ensure a phone number isn’t being spoofed. To date, T-Mobile, AT&T and Verizon have protected millions of customers from billions of robocalls. In this Fierce Wireless article, iconectiv’s CTO Chris Drake discusses iconectiv’s role as industry and policy administrator for SHAKEN and the upcoming deadline to implement this technology. iconectiv has processed over 100 carriers to be enabled for SHAKEN certificates and there are still between 50 and 100 carriers still in the queue.
Mar 25, 2021
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How the U.S. response to one-ring ‘Wangiri’ robocall scams affects non-U.S. service providers

Wangiri is a global scourge that costs service providers $1.82 billion annually, making it one of the top five fraud types. In this Vanilla Plus article, iconectiv’s principal solutions engineer director John Haraburda discusses how iconectiv is taking steps to help service providers protect their customers and their bottom lines against one-ring fraud.
Mar 22, 2021
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Michael O’Brien of iconectiv: “Having a recognized centralized resource for providing this trust is essential”

The telephone changed the way people communicate all over the world, and then email and text messaging took it to the next level. In the latest Thrive Global article, iconectiv’s Chief Product Officer Michael O’Brien explores the future of communication, his career and what led iconectiv to create their cutting-edge and innovative communication technologies.
Mar 8, 2021
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GSMA’s ISAG Group adds iconectiv’s CTO to help oversee global telecom industry

To help telecommunications technologies work better together while maintaining security, the Global System Mobile Association (GSMA) provides global industry specifications—guided by industry leaders—to help the ecosystem navigate these challenges. Last November, GSMA launched the Industry Specifications Approving Group (ISAG) as the oversight and approval body for all Industry Specification work. Chief Technology Officer for iconectiv, Chris Drake, has been appointed as one of a limited number of non-service provider members of the group. The ISAG is made up of senior representatives in the industry and includes service provider and non-service provider GSMA members.
Mar 8, 2021
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Top 10 Emerging Technology Trends For Retail Industry

Digital transformation, cloud services, networking, and messaging are some of the ways that retailers are reinventing their stores. With 96% of American’s owning a mobile phone and the average U.S. citizen increasing their time spent on their phone by an additional 23 minutes per day, retailers must become increasingly savvy to successfully engage with new customers. In this recent iFour Technolab article, iconectiv’s senior director of product management Cliff Holsenbeck discusses short codes as an emerging technology trend that will benefit the retail industry.
Mar 8, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Authoritative Mobile Phone Number Data Amps Up Fraud Prevention in the Finance Industry

See how leveraging authoritative mobile number data is transforming fintech fraud prevention. Insights like SIM tenure, porting history, and line type give financial institutions the edge in detecting scams, enhancing verification, and safeguarding customer transactions from fraud.
Sep 24, 2024
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New Video: BEAD Program, Efficiently Harness Federal Funding for Connectivity for All

Unlock the full potential of $42.5B in BEAD funding with iconectiv® TruOps® Common Language®. Join iconectiv’s Bob Grant as he breaks down how to streamline reporting, auditing and compliance to supercharge rural broadband efforts.
Sep 19, 2024
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600K Ways Telcos Can Maximize Efficiency, Competitiveness, Customer Satisfaction Daily

iconectiv® TruNumber® Gateway LSMS extends real-time phone number porting data across all departments, empowering U.S. and Canadian CSPs and telecom providers to enhance operational efficiency, streamline billing and improve customer satisfaction without network disruption.
Sep 10, 2024
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Mobile Phone Numbers Are Core to Good Customer Experience, says iconectiv

Digital interactions define customer loyalty, mobile phone numbers have emerged as a secret weapon for businesses aiming to deliver exceptional experiences and protect against fraud. iconectiv’s latest market brief details how mobile numbers are powerful tools driving personalized service, reduce churn and boost revenue.
Aug 22, 2024
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Ericsson announces sale of iconectiv

Ericsson has agreed to sell its US subsidiary, iconectiv, to Koch Equity Development LLC. The transaction is expected to close in 2025. iconectiv, will continue to grow its numbering and data exchange services under new ownership.
Aug 16, 2024
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Koch Equity Development Signs Agreement to Acquire Telecommunications Solutions Leader iconectiv

Koch Equity Development LLC (KED) has reached an agreement to acquire iconectiv from Ericsson and Francisco Partners. iconectiv will continue to operate, independently, under KED, focusing on number portability and fraud prevention services. The deal is expected to close in 2025.
Aug 16, 2024
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Powering a Global Stand Against Robocalls: ATIS and iconectiv Collaborate with Bandwidth and Microsoft to Lead Industry-Wide Initiative

In a bold move to safeguard global communications, ATIS and iconectiv, in collaboration with Bandwidth and Microsoft, have launched an initiative to combat the growing menace of unwanted robocalls and fraudulent scams. This leading-edge effort seeks to extend the success of the SHAKEN protocol across international borders, ensuring that legitimate voice traffic is authenticated and protected, regardless of where it originates.
Aug 15, 2024

Speaking Engagements

Matthew Lear

Matthew Lear

Senior Director of Product Management

Matthew Lear, Senior Director of Product Management at iconectiv, is responsible for overseeing the Trusted Communications portfolio, focused on bringing increased trust in B2C communications in voice, messaging and data.

With more than 25 years of technology and business leadership in the telecommunications industry, Lear has created product strategies and delivered enterprise and consumer products and solutions to market. Prior to iconectiv, Lear served as Director of Product Management at ZOS Communications, where he developed product strategies and delivered cloud and mobile device solutions focused on location-based services and contextual geo-fencing.

Lear graduated from Stevens Institute of Technology with a Master of Science degree in computer science and received his Bachelor of Science degree in computer science from Rutgers University.

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MEF Leadership Forum Americas – Business Messaging & AI

iconectiv’s Matt Lear, Senior Director of Product Management, joins other industry leaders at MEF Leadership Forum Americas on March 19 in Miami, Florida, for a panel to discuss best practices for choosing the correct endpoint for text messaging.
Juan Carlos Ortiz

Juan Carlos Ortiz

Principal for Corporate Business Development

Juan Carlos Ortiz is a Principal for Corporate Business Development at iconectiv. He is responsible for contributing to the continued product evolution within the TruOps platform. Ortiz has 34 years of experience in the Telecommunications sector performing work for customers worldwide. His expertise has focused on the analysis of the financial feasibility and risk profile of new communications service provider programs across a broad spectrum of domain areas. Ortiz holds a master’s degree in Operations Research and Decision Sciences from the New Jersey Institute of Technology and a bachelor’s degree in Industrial Engineering from the University of Puerto Rico. He is a Certified Project Management Professional (PMP) by the Project Management Institute. 

Chris Bain

Chris Bain

Director, Common Language Services

Chris Bain, Director, Common Language Services at iconectiv is responsible for establishing and evolving the industry naming standards that comprise TruOps Common Language. His 40+ years of process automation experience include various aspects of inventory management and service provisioning. Additionally, he contributes to technical forums in support of the industry.

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CCA Webinar with iconectiv

iconectiv is hosting a webinar on October 25, 2023, with CCA featuring Juan Carlos Ortiz and Chris Bain, iconectiv's Principal for Corporate Business Development and Director of Common Language Services . The webinar, "Advancing Connectivity for All with a Common Language," will spotlight iconectiv®'s TruOps™ Common Language® and its role in unlocking connectivity opportunities for all Americans while assisting service providers.
Michael Obrien headshot

Michael O'Brien

Executive Vice President, Business Development

Michael O’Brien is Executive Vice President of Corporate Business Development at iconectiv. He is responsible for executing on the company’s strategy and driving new pathways of sustainable growth.

A skilled industry veteran, O’Brien has more than 35 years of experience in the mobile communications industry. Prior to joining iconectiv, he served as Group Vice President of Strategy and Corporate Development at Syniverse, where he focused on product and geographic expansion to support the company’s strategic priorities.

O’Brien was named one of the Top 25 Most Influential People in the Roaming and Interconnect Industry by Rocco Research in 2020. He holds a Bachelor of Computer Science Degree from the University of Virginia, School of Engineering and Applied Sciences.
 

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HIYA State of the Call

iconectiv’s Executive VP, Michael O’Brien, joins other industry leaders at the State of the Call Summit, presented by HIYA, in New York City on October 5, 2023, to discuss call authentication.
Bob Grant

Bob Grant

Principal Product Manager at iconectiv

Bob Grant, Principal Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for TruOps TRA and TruReach Certify. His role entails working collaboratively across all functions within the organization to ensure strategic and tactical alignment of goals and resources.

Grant has more than 20 years of experience managing products in the telecommunications industry. Before joining iconectiv, Grant served as Channel Operations Director for Avaya.

He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University.

Chris Drake

Chris Drake

Chief Technology Officer

Chris Drake, Senior Vice President - Corporate and Business Development, at iconectiv, is responsible for internal and external technology initiatives including emerging opportunities in trusted communications, cybersecurity, mobile content, mobile identity, virtualization and M2M/IoT.

Drake began his career at Bell Northern Research and has over 25 years in the telecommunications industry. Prior to iconectiv, Chris held executive positions at Neustar, Sonus Networks, Telcordia Technologies as well as other companies.  Drake is also an executive advisor to technology startups and had worked with the Canadian Consulate Tech Accelerator @ NYC for many years. Drake contributes to various GSMA efforts including the Fraud and Security Group, The Networks Group, and the Industry Specification Approving Group. Drake is on the board and executive committee of the Alliance for Telecommunications Industry Solutions (ATIS), chair of the ATIS Technology and Operations Council.  Drake is a longstanding member of the CTIA cybersecurity working group, the Cybersecurity Advisory Board for the Pace University Seidenberg School of Computer Science and Information Systems, and has served on the Industrial Advisory Board for the Security and Software Engineering Research Center (S2ERC) for Georgetown and Ball State Universities through the National Science Foundation. Drake also serves on the FCC federal advisory committee, the North American Numbering Council.

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SIPNOC 2023

Chris Drake, iconectiv’s SVP of Corporate and Business Development, and Bob Grant, iconectiv’s Principal Product Manager, are speaking SIPNOC 2023, which will be held September 12-13, 2023 in Herndon, VA. Their sessions include: “The Future of End to End Branded Calling Using Authentication" and "Cross-Border Authentication."
Don Holloway

Don Holloway

VP of Information Solutions

Don Holloway is Vice President of Information Solutions at iconectiv. He is responsible for leading solutions that simplify the trusted information exchange process on a global scale. 

A veteran of both the music and telecom industries, Don was involved in automation for ATM and frame relay provisioning, mobile application ecosystems, and enterprise mobile network initiatives. His work extends from the AT&T Bell Labs, to the RCA David Sarnoff Labs, where he worked in commercial electronics research and development.

He was involved in the early development of the computer music labs at Columbia and Princeton Universities, and helped commercialize music technologies that included FM digital synthesis, digital recording and in-ear monitoring. He has worked with a broad range of musicians, including Bon Jovi, Celine Dion, Stevie Wonder, and Peter Gabriel.

Holloway holds a Bachelor of Science degree in Business Administration from Thomas Edison State University and a Master of Business Administration degree in Corporate Entrepreneurship from the Lehigh University College of Business.

speaking engagement

MEF Connects: The Future of Fraud Prevention

Join iconectiv’s Don Holloway, VP of Information Solutions, on September 5 as he sits down with other industry leaders at MEF CONNECTS: The Future of Fraud Prevention in London, United Kingdom.
Alberto Apablaza

Alberto Apablaza

Account Director, LATAM at iconectiv

Alberto Apablaza, Account Director, LATAM at iconectiv, is responsible for the operations and implementation of the Number Portability in Chile and Argentina including managing new initiatives in the region. As a trusted business leader, Apablaza has demonstrated history of working in the Telecommunications Industry from the beginning of his career in Chile and then in South America. He has been involved in the Chile Number Portability from its conception where he led the project program in one of the most prominent carriers in Chile. Apablaza is a Computer Science Engineer with a Master Degree in Management in Technological Entrepreneurships.

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Telco Transformation LATAM

As a platinum sponsor, four members from iconectiv’s team will attend CONECTA LATAM's Telco Transformation LATAM, including Alberto Apablaza, Director of Account Manager, who will be speaking on August 30th. The two-day conference that will bring together industry experts to discuss the impact of 5G and AI.
john hayes

John Hayes

Senior Director, iconectiv

As Senior Director at iconectiv, John Hayes is responsible for leading the company’s global product cost analysis efforts, fixed asset management and regulatory compliance and reporting initiatives. With over more than 30 years of experience in telecommunications, Hayes has led strategic campaigns to improve network operations for global carriers centered around new investments, utilization and fixed operations. He has also advocated for effective regulatory compliance and reporting and spearheaded financial strategies to reduce carrier expenditures and increase cost savings.

speaking engagement

NMG: Towers, Neutral Hosts and Data Centers Session with iconectiv

In this discussion, iconectiv’s Senior Director, John Hayes, and The Network Media Group’s Publisher, Abe Nejad, discuss neutral hosts, data centers and their role in Telco and 5G rollout with other industry experts.