solving problems, billions of connections at a time

Communication is our lifeblood. It’s what makes the world run and gives our lives meaning. Though technology evolves, the need to connect never changes. While technological advances make communications simpler and more ubiquitous, interconnecting it across the infrastructure and delivering it to the right person is enormously complex. Efficiently interconnecting disparate applications, networks and devices is critical in a world without boundaries. A world where accessing and exchanging information anywhere, anytime is simple, seamless and secure. That’s what iconectiv does better than anyone. See how our platforms can help you address the communication challenges you face every day.

initiatives

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identity

how we enable trusted digital identity

With digital transformation impacting almost all facets of people’s personal and professional lives, protecting the digital identity of consumers and businesses is of utmost importance. While an individual’s digital identity is comprised of several data points, the phone number has quickly emerged as the key personal identifier globally.

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totsco

trusted switching in the UK

As a Managed Access Provider, we provide the critical link between the internal operations of Communications Providers (CPs) and the TOTSCo One Touch Switch Hub. Our Managed Access Gateway (MAG) simplifies and expedites the entire switching process by providing real-time coordination between gaining and losing broadband services providers. 

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join the mission

In a world where trust is fragile, identity is priceless and fraud lurks in darkness, the highly intelligent iconectiv Operativ Task Force uses industry know-how and unparalleled problem-solving to conquer real-world communications challenges simply, seamlessly and securely. Take a look at the missions they have already solved.

iconectiv's solutions

With digital transformation impacting almost all facets of people’s personal and professional lives, our solutions help support the protection of digital identities, especially emphasizing the significance of phone numbers in global identification. iconectiv offers robust infrastructure and fraud prevention measures to ensure operational continuity and regulatory compliance. By providing efficient access to reliable systems and processes, iconectiv aids businesses in optimizing operational efficiencies, improving network planning and maximizing revenue impact.

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solutions

iconectiv news

article

RCS: Transforming the Telecom Ecosystem

Although it’s been around for more than a decade, Rich Communication Services (RCS) is finally having its moment in the spotlight by actively revolutionizing the telecom landscape and establishing messaging as the cornerstone of consumer engagement and commerce. The impact of RCS is evident in its rapid adoption. In 2024, for example, brands significantly embraced RCS, with usage growing by 111% during Black Friday and Cyber Monday compared to 2023. In addition, brands that used RCS saw open rates of 53%, supported by verified and authenticated senders, highlighting its effectiveness in consumer engagement. Furthermore, RCS is expected to generate 18% of operators' business messaging revenue globally by 2029, underscoring its growing significance in the telecom ecosystem.In this five-part…
May 14, 2025
article

Mission Universal Call Compliance: Helping businesses navigate TCPA regulations

In today’s fast-changing regulatory environment, ensuring compliance with consumer protection laws is essential for businesses relying on outbound calls to reach their customers. Mission Universal Call Compliance highlights the iconectiv Operativ Task Force’s efforts to help a major contact center maintain efficiency while adhering to the Telephone Consumer Protection Act (TCPA). The contact center’s challenge? Balancing effective consumer engagement with strict compliance requirements, while also avoiding costly fines and reputational risks.  Enter Agent Inform, who is tasked with providing a reliable solution that ensures the contact center can optimize outbound calling strategies while complying with TCPA requirements. Check out the video to see how Agent Inform tackles…
May 12, 2025
press release

Attention tower companies: iconectiv set to take the stage at Connect (X)

Company to Examine How a Common Language can Translate to Business Opportunities for Tower Companies in the Burgeoning 5G EcosystemWhat: In the fast-moving 5G ecosystem, where telecom communications service providers (CSPs) are seeking ways to efficiently build out their networks, opportunities abound for tower companies. The challenge, of course, lies in differentiating themselves in a highly competitive marketplace.During the Connect (X) 2025 session, titled “Towering Opportunities: Speaking a Common Language to Accelerate 5G Network Expansion,” Juan Carlos (J.C.) Ortiz, Principal for Corporate Business Development at iconectiv, will explore how tower owners and operators can position themselves as an essential partner for service providers – from adopting a shared framework and…
May 7, 2025
article

RCS Unveiled: Restoring Trust in Business Messaging

Although it’s been around for more than a decade, Rich Communication Services (RCS) is finally having its moment in the spotlight by actively revolutionizing the telecom landscape and establishing messaging as the cornerstone of consumer engagement and commerce. The impact of RCS is evident in its rapid adoption. In 2024, for example, brands significantly embraced RCS, with usage growing by 111% during Black Friday and Cyber Monday compared to 2023. In addition, brands that used RCS saw open rates of 53%, supported by verified and authenticated senders, highlighting its effectiveness in consumer engagement. Furthermore, RCS is expected to generate 18% of operators' business messaging revenue globally by 2029, underscoring its growing significance in the telecom ecosystem. In this…
May 1, 2025
press release

New Webinar: Digital identity verification protects against AI-driven robocalling

Experts from AT&T, ATIS and iconectiv on Fighting Robocalls and Deepfakes with Identity Verification and Why Global Collaboration is Key for Trusted ConnectionsWhat: Fraudulent robocalls are increasingly undermining the integrity of digital communication by using sophisticated automation and deceptive methods to take advantage of system gaps. Digital identity verification is a key defense, enabling the clear identification of trustworthy callers versus potentially malicious ones. With the help of advanced AI technologies, service providers can proactively detect and block these fraudulent calls in real time, reinforcing both network security and user confidence.A new webinar, Digital Identity – AI-Driven Robocalling, delves into the critical role of digital identity verification…
Apr 29, 2025

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Count on iconectiv’s cloud-based Software as a Service (SaaS) and trusted communications platforms for your most critical network and operations management, numbering, B2C communications and fraud prevention needs.

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iconectiv - the LNPA for the United States

As the Local Number Portability Administrator (LNPA) for the United States, iconectiv manages the nation’s Number Portability Administration Center (NPAC). The largest system of databases of ported phone numbers in the world, the U.S. NPAC includes more than 500 million phone numbers for ~1600 service providers, service bureaus and providers of telecom-related services.

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join our team

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lloyd
I enjoy working alongside industry experts who bring deep knowledge and fresh ideas. We face every challenge with a focus on delivering the right solution at the right time, we are always looking ahead to see what challenge we can solve next.
Lloyd Tjom
Account Management Sales Director
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sangeeta roy
Leading a high-impact organization where each team member drives excellence excites me. Together, we solve complex challenges, improve customer experience, and strengthen business continuity—bringing clarity and real value through excellent service.
Sangeeta Roy
Senior Director Customer Service
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karthik
I am proud of a company-wide initiative my team successfully led, which delivered improvements for both internal operations and customer-facing systems. This effort opened growth opportunities and enhanced the efficiency of key business processes.
Karthik Muruganathaswamy
Senior Director Information Security

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